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Case file

Debt collection

Complaint 1919820 Service Finance

Explained
Product
Debt collection · Other (i.e. phone, health club, etc.)
Detail
Called outside of 8am-9pm
From
New York 11203
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint is the result of an isolated error
  1. May 11, 2016Complaint received
  2. May 30, 2016Sent to Service Finance (19 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Service Finance complaints about communication tactics

ReceivedAboutIssueStateAnswerOn time
Apr 1, 2022Debt collectionCommunication tacticsCalled before 8am or after 9pmTNExplainedYes
Jun 10, 2021Debt collectionCommunication tacticsFrequent or repeated callsNCExplainedYes
Jun 3, 2021Debt collectionCommunication tacticsFrequent or repeated callsNYExplainedYes
Mar 5, 2021Debt collectionCommunication tacticsFrequent or repeated callsNCExplainedYes
Jul 28, 2018Debt collectionCommunication tacticsFrequent or repeated callsOHFixedYes
Apr 30, 2018Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingNCExplainedYes
Jan 29, 2018Debt collectionCommunication tacticsCalled before 8am or after 9pmMNMoney backYes
Jan 17, 2015Debt collectionCommunication tacticsFrequent or repeated callsNJExplainedYes

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