Case file
Prepaid & gift cards
Complaint 19503448 Wells Fargo
Explained- Company
- Wells Fargo
- Product
- Prepaid card · Government benefit card
- Detail
- Overdraft charges
- From
- Arizona 85225
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 14, 2026Complaint received
- Feb 18, 2026Sent to Wells Fargo (4 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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