Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Prepaid & gift cards

Problem with overdraft

Consumers have filed 178 complaints about this, 29 in the last 12 months (+26%), against 34 companies. The most complained-about is Block. Companies closed 7% of these with relief.

Companies with the most

All time.

In more detail

  • Overdraft charges16693%
  • Was signed up for overdraft on card, but don't want to be127%

By month

By state

ALAKAZARCACOCTDEDCFLGAHIIDILINIAKSKYLAMEMDMAMIMNMSMOMTNENVNHNJNMNYNCNDOHOKORPAPRRISCSDTNTXUTVTVAWAWVWIWY
Per 100,000 people, last 12 monthsFewerMore

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Oct 22, 2026ADP IncPrepaid & gift cardsProblem with overdraftOverdraft chargesMEExplainedYes
Oct 17, 2026NetspendPrepaid & gift cardsProblem with overdraftOverdraft chargesDCExplainedYes
Oct 10, 2026Bank of AmericaPrepaid & gift cardsProblem with overdraftOverdraft chargesILIn progressYes
Oct 4, 2026TruistPrepaid & gift cardsProblem with overdraftOverdraft chargesILExplainedYes
Sep 23, 2026NetspendPrepaid & gift cardsProblem with overdraftOverdraft chargesTNExplainedYes
Sep 13, 2026BlockPrepaid & gift cardsProblem with overdraftOverdraft chargesGAExplainedYes
Jul 26, 2026Branch MessengerPrepaid & gift cardsProblem with overdraftOverdraft chargesILExplainedYes
Jul 13, 2026BlockPrepaid & gift cardsProblem with overdraftWas signed up for overdraft on card, but don't want to beLAExplainedYes
Jun 2, 2026Branch MessengerPrepaid & gift cardsProblem with overdraftOverdraft chargesGAExplainedYes
May 1, 2026ComericaPrepaid & gift cardsProblem with overdraftOverdraft chargesTXMoney backYes
Apr 3, 2026U.S. BankPrepaid & gift cardsProblem with overdraftOverdraft chargesTXExplainedYes
Mar 17, 2026ComericaPrepaid & gift cardsProblem with overdraftOverdraft chargesCAExplainedYes
Mar 13, 2026ChimePrepaid & gift cardsProblem with overdraftOverdraft chargesILExplainedYes
Mar 12, 2026ChimePrepaid & gift cardsProblem with overdraftOverdraft chargesVAExplainedYes
Feb 18, 2026Fifth Third BankPrepaid & gift cardsProblem with overdraftOverdraft chargesMIExplainedYes

Your rights with prepaid card companies

Registered prepaid accounts get most Regulation E protections: report unauthorized transactions and errors quickly and the provider must investigate. Payroll and government benefit cards must tell you how to get your money without fees.

Scam warning: Gift cards are for gifts. Anyone asking you to pay a bill, a fine or a "fee" with gift cards is a scammer.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about it

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience