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Student loans

Complaint 1967020 Convergent Resources

Explained
Product
Student loan · Non-federal student loan
Detail
Received bad information about my loan
From
New York 10031
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 12, 2016Complaint received
  2. Jun 14, 2016Sent to Convergent Resources (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Convergent Resources complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2016Student loansDealing with my lender or servicerReceived bad information about my loanMDExplainedYes
Jun 21, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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