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Case file

Debt collection

Complaint 19815767 Velocity Portfolio Group

Explained
Product
Debt collection · Credit card debt
Detail
Used obscene, profane, or other abusive language
From
New York 14094
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 26, 2026Complaint received
  2. Feb 26, 2026Sent to Velocity Portfolio Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Velocity Portfolio Group complaints about communication tactics

ReceivedAboutIssueStateAnswerOn time
Aug 27, 2026Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Jun 22, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageOHExplainedYes
Jun 20, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageWAExplainedYes
Jun 19, 2026Debt collectionCommunication tacticsCalled before 8am or after 9pmPAExplainedYes
Jun 3, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageILExplainedYes
May 17, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingCAExplainedYes
Apr 27, 2026Debt collectionCommunication tacticsCalled before 8am or after 9pmCAExplainedYes
Mar 23, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingTXExplainedYes
Mar 19, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingNYExplainedYes
Feb 22, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageCTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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