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Case file

Money transfers & apps

Complaint 19827593 MoneyGram

Explained
Company
MoneyGram
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
Kentucky 40511
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 27, 2026Complaint received
  2. Feb 27, 2026Sent to MoneyGram
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More MoneyGram complaints about lost or stolen money order

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Money transfers & appsLost or stolen money orderMDIn progressYes
Oct 5, 2026Money transfers & appsLost or stolen money orderNYExplainedYes
Aug 18, 2026Money transfers & appsLost or stolen money orderCAExplainedYes
Aug 15, 2026Money transfers & appsLost or stolen money orderGAExplainedYes
Jun 27, 2026Money transfers & appsLost or stolen money orderALExplainedYes
Feb 7, 2026Money transfers & appsLost or stolen money orderTXExplainedYes
Jan 21, 2026Money transfers & appsLost or stolen money orderCAExplainedYes
Dec 27, 2025Money transfers & appsLost or stolen money orderCAExplainedYes
Nov 7, 2025Money transfers & appsLost or stolen money orderNJExplainedYes
Sep 23, 2025Money transfers & appsLost or stolen money orderMSExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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