Complaint 19923154 Kraken

Explained

Company: Kraken
Product: Money transfer, virtual currency, or money service · Virtual currency
Issue: Other service problem
From: Texas 75048
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Mar 3, 2026Complaint received
Mar 19, 2026Sent to Kraken (16 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Kraken complaints about other service problem

Received	About	Issue	State	Answer	On time
Oct 29, 2026	Crypto	Other service problem	NJ	Explained	Yes
Oct 21, 2026	Crypto	Other service problem	CA	Explained	Yes
Oct 19, 2026	Crypto	Other service problem	TX	Explained	Yes
Oct 4, 2026	Crypto	Other service problem	NJ	Explained	Yes
Sep 30, 2026	Crypto	Other service problem	CA	Explained	Yes
Sep 28, 2026	Crypto	Other service problem	-	Explained	Yes
Sep 22, 2026	Crypto	Other service problem	CA	Explained	Yes
Sep 22, 2026	Crypto	Other service problem	NJ	Explained	Yes
Sep 21, 2026	Crypto	Other service problem	FL	Explained	Yes
Sep 14, 2026	Crypto	Other service problem	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works