Case file
Debt collection
Complaint 2000570 Zenco Collection
Explained- Product
- Debt collection · Credit card
- Detail
- Threatened to take legal action
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint represents an opportunity for improvement to better serve consumers
- Jul 6, 2016Complaint received
- Aug 11, 2016Sent to Zenco Collection (36 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Zenco Collection complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 2, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | TX | No timely reply | No |
| Jul 24, 2019 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | - | No timely reply | No |
| Apr 10, 2017 | Debt collection | Communication tacticsThreatened to take legal action | SC | Closed | Yes |
| Feb 26, 2017 | Debt collection | Communication tacticsThreatened to take legal action | TX | Closed | Yes |
| Feb 23, 2017 | Debt collection | Communication tacticsThreatened to take legal action | CA | Closed | Yes |
| Jan 13, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | FL | Closed | Yes |
| Dec 12, 2016 | Debt collection | Communication tacticsThreatened to take legal action | NJ | Closed | Yes |
| Apr 19, 2016 | Debt collection | Communication tacticsUsed obscene/profane/abusive language | NY | Explained | Yes |
| Apr 19, 2016 | Debt collection | Communication tacticsThreatened to take legal action | NM | Explained | Yes |
| Dec 10, 2015 | Debt collection | Communication tacticsThreatened to take legal action | FL | Explained | Yes |
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