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Debt collector · complaint record

Zenco Collection complaints

Consumers have filed 73 complaints about Zenco Collection since 2015, 1 of them in the last 12 months. It answered 0% on time and closed 1% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
73

Since October 2015

Last 12 months
1

new vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
1%

Typical debt collector: 24%

Last 30 days
0

Newest: Apr 29, 2026

Rank
#1,510 of 1,963

Most complained-about debt collectors

Zenco Collection complaints by month

The busiest month was December 2015 (10 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Zenco Collection answered all time

  • Closed with non-monetary relief11.4%
  • Closed with explanation4561.6%
  • Closed2331.5%
  • Untimely response45.5%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Zenco Collection complaints are about

Top Zenco Collection problems

Inside "Taking/threatening an illegal action"

  • Threatened to sue on too old debt 17
  • Threatened arrest/jail if do not pay 8
  • Seized/Attempted to seize property 2
  • Attempted to/Collected exempt funds 2

Where Zenco Collection complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (15), Florida (9), California (6), New York (5), North Carolina (4).

Zenco Collection compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Zenco CollectionDebt collection-1new0%1%-

Compare side by side: Zenco Collection vs Green Square · Zenco Collection vs EMoneyUSA · Zenco Collection vs Mullooly Jeffrey Rooney & Flynn · Zenco Collection vs Credit World Services

What people say about Zenco Collection

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Latest Zenco Collection complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Apr 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursINNo timely replyNo
Jul 2, 2021Debt collectionCommunication tacticsFrequent or repeated callsTXNo timely replyNo
Jul 24, 2019Debt collectionCommunication tacticsUsed obscene, profane, or other abusive language-No timely replyNo
Sep 7, 2018Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyARNo timely replyNo
Jul 20, 2017Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtCAExplainedYes
Jul 17, 2017Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Jun 29, 2017Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payTXExplainedYes
Jun 27, 2017Debt collectionThreatened to contact someone or share information improperlyContacted your employerPAExplainedYes
Jun 15, 2017Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtVTExplainedYes
Jun 14, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtIAExplainedYes
Jun 13, 2017Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
May 27, 2017Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes

Questions about Zenco Collection

How many complaints does Zenco Collection have?

Zenco Collection has 73 complaints on record since October 2015, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Zenco Collection respond to complaints?

Yes. Zenco Collection answered 0% of its complaints on time (within 15 days) and closed 1% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Zenco Collection?
Is Zenco Collection legit?

Zenco Collection is a real company with a public complaint record: consumers have complained about it 73 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Zenco Collection legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Zenco Collection?

Complain to Zenco Collection in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Zenco Collection complaints come from?

Most come from Texas (15), Florida (9), California (6). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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