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Money transfers & apps

Complaint 20313633 Citizens Bank

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Pennsylvania 152XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 16, 2026Complaint received
  2. Mar 16, 2026Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citizens Bank complaints about other transaction problem

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Money transfers & appsOther transaction problemNCExplainedYes
Sep 15, 2026Money transfers & appsOther transaction problemPAExplainedYes
Sep 8, 2026Money transfers & appsOther transaction problemPAMoney backYes
May 15, 2026Money transfers & appsOther transaction problemPAExplainedYes
Apr 28, 2026Money transfers & appsOther transaction problemOHMoney backYes
Apr 28, 2026Money transfers & appsOther transaction problemAZExplainedYes
Mar 20, 2026Money transfers & appsOther transaction problemNHExplainedYes
Mar 11, 2026Money transfers & appsOther transaction problemNHMoney backYes
Feb 26, 2026Money transfers & appsOther transaction problemPAMoney backYes
Feb 23, 2026Money transfers & appsOther transaction problemPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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