Case file
Crypto
Complaint 20392592 SoFi
Explained- Product
- Money transfer, virtual currency, or money service · Virtual currency
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 18, 2026Complaint received
- Mar 18, 2026Sent to SoFi
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SoFi complaints about other service problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 23, 2026 | Money transfers & apps | Other service problem | MD | Explained | Yes |
| Oct 22, 2026 | Money transfers & apps | Other service problem | NY | Explained | Yes |
| Oct 6, 2026 | Crypto | Other service problem | MN | Explained | Yes |
| Aug 13, 2026 | Money transfers & apps | Other service problem | WA | Explained | Yes |
| Jul 16, 2026 | Money transfers & apps | Other service problem | FL | Explained | Yes |
| Jun 11, 2026 | Money transfers & apps | Other service problem | TX | Explained | Yes |
| Feb 28, 2026 | Crypto | Other service problem | NY | Money back | Yes |
| Feb 12, 2026 | Money transfers & apps | Other service problem | AZ | Explained | Yes |
| Jan 30, 2026 | Money transfers & apps | Other service problem | CA | Explained | Yes |
| Nov 11, 2025 | Money transfers & apps | Other service problem | TN | Explained | Yes |
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