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Case file

Mortgages

Complaint 20410527 Acala Investments

Explained
Product
Mortgage · Conventional home mortgage
Detail
Closing disclosure or other related disclosures
From
Texas 79912
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Mar 19, 2026Complaint received
  2. May 11, 2026Sent to Acala Investments (53 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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