Complaint 20552283 Ascent

Explained

Company: Ascent
Product: Debt collection · Private student loan debt
Issue: Attempts to collect debt not owed
Detail: Debt was result of identity theft
From: California 92553
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Mar 24, 2026Complaint received
Apr 16, 2026Sent to Ascent (23 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ascent complaints about attempts to collect debt not owed

Received	About	Issue	State	Answer	On time
Aug 10, 2026	Debt collection	Attempts to collect debt not owedDebt is not yours	OH	No timely reply	No
Jul 17, 2026	Debt collection	Attempts to collect debt not owedDebt is not yours	PA	Explained	Yes
Jun 30, 2026	Debt collection	Attempts to collect debt not owedDebt is not yours	TN	Money back	Yes
Aug 30, 2025	Debt collection	Attempts to collect debt not owedDebt is not yours	CA	Explained	Yes
Aug 22, 2025	Debt collection	Attempts to collect debt not owedDebt is not yours	NY	Explained	Yes
Feb 1, 2025	Debt collection	Attempts to collect debt not owedDebt was paid	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 14 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works