Complaint 20614527 Kraken

Explained

Company: Kraken
Product: Money transfer, virtual currency, or money service · Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
From: Alabama 351XX
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Mar 26, 2026Complaint received
Mar 26, 2026Sent to Kraken
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Kraken complaints about unauthorized transactions or other transaction problem

Received	About	Issue	State	Answer	On time
Sep 11, 2026	Money transfers & apps	Unauthorized transactions or other transaction problem	IA	Explained	Yes
Feb 28, 2023	Money transfers & apps	Unauthorized transactions or other transaction problem	CO	Explained	Yes
Apr 4, 2018	Money transfers & apps	Unauthorized transactions or other transaction problem	PA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works