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Money transfers & apps

Complaint 21116463 Pomelo Technology US

Fixed
Product
Money transfer, virtual currency, or money service · International money transfer
From
Michigan 48335
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Apr 10, 2026Complaint received
  2. May 20, 2026Sent to Pomelo Technology US (40 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Pomelo Technology US complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Jul 23, 2026Money transfers & appsMoney was not available when promisedKSFixedYes
Mar 13, 2026Money transfers & appsMoney was not available when promisedTXMoney backYes
Dec 25, 2025Money transfers & appsMoney was not available when promisedNCExplainedYes
Nov 1, 2025Money transfers & appsMoney was not available when promisedGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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