Payment company · complaint record
Pomelo Technology US complaints
Filed under Pomelo Technology US Inc
Consumers have filed 14 complaints about Pomelo Technology US since 2025, 12 of them in the last 12 months. It answered 83.3% on time and closed 55% with relief for the customer. The most common problem is money was not available when promised. It is the 26th most complained-about of 72 payment apps & money transfer services this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 14
- Last 12 months
- 12
- Answered on time
- 83.3%
- Closed with relief
- 55%
- Last 30 days
- 0
- Rank
- #26 of 72
Since November 2025
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Sep 18, 2026
Most complained-about payment apps & money transfer services
Pomelo Technology US complaints by month
The busiest month was November 2025 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Pomelo Technology US answered all time
- Closed with monetary relief428.6%
- Closed with non-monetary relief214.3%
- Closed with explanation750%
- In progress17.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Pomelo Technology US problems
Where Pomelo Technology US complaints come from
Most complaints: California (3), Kansas (2), Georgia (2), Illinois (1), Michigan (1).
Pomelo Technology US compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | Pomelo Technology USMoney transfers & apps | - | 12 | - |
Compare side by side: Pomelo Technology US vs Ria Envia · Pomelo Technology US vs Bill.Com · Pomelo Technology US vs Global Tel*Link · Pomelo Technology US vs Airtm
What people say about Pomelo Technology US
All experiencesNo experiences with Pomelo Technology US yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Pomelo Technology US complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 18, 2026 | Money transfers & apps | Fraud or scam | Money back |
| Sep 8, 2026 | Money transfers & apps | Fraud or scam | In progress |
| Jul 23, 2026 | Money transfers & apps | Money was not available when promised | Fixed |
| Jul 2, 2026 | Money transfers & apps | Other transaction problem | Money back |
| May 27, 2026 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Apr 10, 2026 | Money transfers & apps | Money was not available when promised | Fixed |
| Mar 27, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Mar 13, 2026 | Money transfers & apps | Money was not available when promised | Money back |
| Feb 6, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Jan 27, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Dec 25, 2025 | Money transfers & apps | Money was not available when promised | Explained |
| Dec 9, 2025 | Money transfers & apps | Unauthorized transactions or other transaction problem | Money back |
Questions about Pomelo Technology US
How many complaints does Pomelo Technology US have?
Pomelo Technology US has 14 complaints on record since November 2025, including 12 in the last 12 months and 0 in the last 30 days. That makes it number 1,343 of every company by complaints this year.
Does Pomelo Technology US respond to complaints?
Yes. Pomelo Technology US answered 83.3% of its complaints on time (within 15 days) and closed 55% with relief - money back or a fix; 36.4% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Pomelo Technology US?
The most common problems are money was not available when promised (5), other transaction problem (3), fraud or scam (3).
Is Pomelo Technology US legit?
Pomelo Technology US is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Pomelo Technology US legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Pomelo Technology US?
Complain to Pomelo Technology US in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Pomelo Technology US complaints come from?
Most come from California (3), Kansas (2), Georgia (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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