Case file
Credit cards
Complaint 21637155 BMO Bank
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with rewards from credit card
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 27, 2026Complaint received
- Apr 27, 2026Sent to BMO Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BMO Bank complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 14, 2026 | Credit cards | Other features, terms, or problemsProblem with convenience check | CA | Explained | Yes |
| Sep 5, 2026 | Credit cards | Other features, terms, or problemsProblem with convenience check | CA | Money back | Yes |
| Aug 31, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | WI | Money back | Yes |
| Aug 3, 2026 | Credit cards | Other features, terms, or problemsOther problem | NV | Fixed | Yes |
| Jun 24, 2026 | Credit cards | Other features, terms, or problemsOther problem | DC | Explained | Yes |
| Jun 13, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | NE | Explained | Yes |
| Apr 29, 2026 | Credit cards | Other features, terms, or problemsCredit card company forcing arbitration | KS | Explained | Yes |
| Apr 3, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | WI | Money back | Yes |
| Mar 27, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | CT | Explained | Yes |
| Feb 15, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | WA | Money back | Yes |
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