Case file
Crypto
Complaint 21695254 Citibank
Money back- Product
- Money transfer, virtual currency, or money service · Virtual currency
- Filed by
- Web · Older American
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 29, 2026Complaint received
- Apr 29, 2026Sent to Citibank
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Citibank complaints about other transaction problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Money transfers & apps | Other transaction problem | - | In progress | Yes |
| Oct 28, 2026 | Money transfers & apps | Other transaction problem | TX | Money back | Yes |
| Oct 28, 2026 | Money transfers & apps | Other transaction problem | MN | Explained | Yes |
| Oct 27, 2026 | Money transfers & apps | Other transaction problem | NY | In progress | Yes |
| Oct 19, 2026 | Money transfers & apps | Other transaction problem | FL | Explained | Yes |
| Oct 17, 2026 | Money transfers & apps | Other transaction problem | KS | Money back | Yes |
| Oct 14, 2026 | Money transfers & apps | Other transaction problem | - | Explained | Yes |
| Oct 6, 2026 | Money transfers & apps | Other transaction problem | NY | Explained | Yes |
| Oct 6, 2026 | Money transfers & apps | Other transaction problem | - | Money back | Yes |
| Oct 5, 2026 | Money transfers & apps | Other transaction problem | NY | Explained | Yes |
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