Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Complaint log

Citibank complaint log

The newest complaints about Citibank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 9, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedTXExplainedYes
Nov 8, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseUTFixedYes
Nov 7, 2026Credit cardsFees or interestUnexpected increase in interest rateNJExplainedYes
Nov 6, 2026Credit cardsCredit monitoring or identity theft protection servicesBilling dispute for servicesCOExplainedYes
Nov 6, 2026Credit cardsFees or interestProblem with feesNHMoney backYes
Nov 6, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeALExplainedYes
Nov 6, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Nov 6, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementVAMoney backYes
Nov 5, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMIExplainedYes
Nov 5, 2026Credit cardsFees or interestProblem with feesTXExplainedYes
Nov 5, 2026Credit cardsClosing your accountCompany closed your accountCAExplainedYes
Nov 5, 2026Bank accountsManaging an accountDeposits and withdrawalsNYMoney backYes
Nov 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAFixedYes
Nov 5, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Nov 5, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementINExplainedYes
Nov 5, 2026Credit cardsOther features, terms, or problemsProblem with customer serviceOKFixedYes
Nov 5, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Nov 5, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeALMoney backYes
Nov 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJFixedYes
Nov 5, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Nov 4, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardTXMoney backYes
Nov 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTNFixedYes
Nov 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Nov 4, 2026Credit cardsIncorrect information on your reportAccount status incorrectGAExplainedYes
Nov 4, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountNJExplainedYes
Nov 4, 2026Bank accountsManaging an accountBanking errorsWAMoney backYes
Nov 4, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeFLExplainedYes
Nov 4, 2026Credit cardsClosing your accountCompany closed your accountTXExplainedYes
Nov 4, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeFLExplainedYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNJExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAFixedYes
Nov 4, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsVAExplainedYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAMoney backYes
Nov 4, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeINFixedYes
Nov 4, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Nov 3, 2026Credit cardsFees or interestCharged too much interestCAExplainedYes
Nov 3, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeNJExplainedYes
Nov 3, 2026Bank accountsClosing an accountFunds not received from closed accountPAMoney backYes
Nov 3, 2026Credit cardsClosing your accountCan't close your accountOHFixedYes
Nov 3, 2026Credit cardsFees or interestCharged too much interestVAMoney backYes
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processNYMoney backYes
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Nov 3, 2026Credit cardsOther features, terms, or problemsOther problemMAExplainedYes
Nov 3, 2026Credit cardsFees or interestProblem with feesMAExplainedYes
Nov 3, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Nov 3, 2026Credit cardsGetting a credit cardApplication deniedTXExplainedYes
Nov 3, 2026Credit cardsImproper use of your reportCredit inquiries on your report that you don't recognizeMAFixedYes
Nov 3, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILExplainedYes
Nov 3, 2026Bank accountsClosing an accountFunds not received from closed accountNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience