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Payday & personal loans

Complaint 21812766 Synchrony

Explained
Company
Synchrony
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Tennessee 37830
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 2, 2026Complaint received
  2. May 2, 2026Sent to Synchrony
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Synchrony complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Payday & personal loansProblem with the payoff process at the end of the loanMOIn progressYes
Oct 30, 2026Payday & personal loansProblem with the payoff process at the end of the loanCAIn progressYes
Oct 23, 2026Payday & personal loansProblem with the payoff process at the end of the loanIDIn progressYes
Oct 20, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLIn progressYes
Oct 8, 2026Payday & personal loansProblem with the payoff process at the end of the loanNYIn progressYes
Jul 6, 2026Payday & personal loansProblem with the payoff process at the end of the loanMNExplainedYes
Jun 28, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
May 30, 2026Payday & personal loansProblem with the payoff process at the end of the loanGAExplainedYes
May 28, 2026Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes
Apr 4, 2026Payday & personal loansProblem with the payoff process at the end of the loanDCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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