Case file
Mortgages
Complaint 2212953 First Rate Mortgage
Explained- Company
- First Rate Mortgage
- Product
- Mortgage · VA mortgage
- From
- Kentucky 40505
- Filed by
- Phone · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Nov 17, 2016Complaint received
- Nov 18, 2016Sent to First Rate Mortgage (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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