Mortgage company · complaint record
First Rate Mortgage complaints
Filed under FIRST RATE MORTGAGE CORP
Consumers have filed 2 complaints about First Rate Mortgage since 2016, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is loan modification,collection,foreclosure.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 31, 2017
First Rate Mortgage complaints by month
The busiest month was November 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Rate Mortgage answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top First Rate Mortgage problems
First Rate Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | First Rate MortgageMortgages | - | 0 | - |
Compare side by side: First Rate Mortgage vs Midwest Loan Services · First Rate Mortgage vs Truhome Solutions · First Rate Mortgage vs NEXA Mortgage · First Rate Mortgage vs Hilltop
What people say about First Rate Mortgage
All experiencesNo experiences with First Rate Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Rate Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 31, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
| Nov 17, 2016 | Mortgages | Loan modification,collection,foreclosure | Explained |
Questions about First Rate Mortgage
How many complaints does First Rate Mortgage have?
First Rate Mortgage has 2 complaints on record since November 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does First Rate Mortgage respond to complaints?
Yes. First Rate Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with First Rate Mortgage?
The most common problems are loan modification,collection,foreclosure (1), application, originator, mortgage broker (1).
Is First Rate Mortgage legit?
First Rate Mortgage is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Rate Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against First Rate Mortgage?
Complain to First Rate Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Rate Mortgage complaints come from?
Most come from Kentucky (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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