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Case file

Prepaid & gift cards

Complaint 2227428 Wells Fargo

Explained
Product
Prepaid card · General purpose card
From
Texas 77301
Filed by
Web
Company's answer
Closed with explanation
On time
No
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 30, 2016Complaint received
  2. Nov 30, 2016Sent to Wells Fargo
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Wells Fargo complaints about overdraft, savings or rewards features

ReceivedAboutIssueStateAnswerOn time
Jun 21, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresVAExplainedYes
Mar 8, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresMNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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