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Payday & personal loans

Complaint 22370552 Synchrony

Explained
Company
Synchrony
Product
Payday loan, title loan, personal loan, or advance loan · Personal line of credit
From
Texas 76110
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 20, 2026Complaint received
  2. Jun 11, 2026Sent to Synchrony (22 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Synchrony complaints about problem with additional add-on products or services

ReceivedAboutIssueStateAnswerOn time
Oct 17, 2026Payday & personal loansProblem with additional add-on products or servicesOKIn progressYes
Oct 5, 2026Payday & personal loansProblem with additional add-on products or servicesCAIn progressYes
Sep 24, 2026Payday & personal loansProblem with additional add-on products or servicesOHIn progressYes
Aug 11, 2026Payday & personal loansProblem with additional add-on products or servicesNCExplainedYes
Aug 1, 2026Payday & personal loansProblem with additional add-on products or servicesIDExplainedYes
Jul 23, 2026Payday & personal loansProblem with additional add-on products or servicesCTExplainedYes
Jul 7, 2026Payday & personal loansProblem with additional add-on products or servicesTXExplainedNo
Jun 24, 2026Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
May 31, 2026Payday & personal loansProblem with additional add-on products or servicesCTExplainedYes
May 26, 2026Payday & personal loansProblem with additional add-on products or servicesTNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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