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Mortgages

Complaint 22397810 Trellis

Explained
Company
Trellis
Product
Mortgage · VA mortgage
Detail
Confusing or misleading advertising or marketing
From
Arizona 85006
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. May 20, 2026Complaint received
  2. Sep 30, 2026Sent to Trellis (133 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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