Case file
Student loans
Complaint 2240499 Campus Student Funding
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Need information about my balance/terms
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint is the result of a misunderstanding
- Dec 7, 2016Complaint received
- Dec 8, 2016Sent to Campus Student Funding (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Campus Student Funding complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 6, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | FL | Money back | No |
| Apr 5, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | MT | Explained | No |
| Mar 22, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | FL | Money back | No |
| Mar 22, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | FL | Money back | No |
| Jan 31, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | TX | Closed | No |
| Jan 26, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | CA | Money back | No |
| Jan 14, 2017 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | IN | Explained | Yes |
| Nov 18, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | CA | Fixed | No |
| Sep 19, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | FL | Explained | Yes |
| May 23, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | CA | Fixed | No |
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