Case file
Student loans
Complaint 2300899 Pending Company Match
Explained- Company
- Pending Company Match
- Product
- Student loan · Federal student loan servicing
- Detail
- Having problems with customer service
- From
- Georgia 30110
- Filed by
- Phone · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 20, 2017Complaint received
- Feb 14, 2017Sent to Pending Company Match (25 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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