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Case file

Money transfers & apps

Complaint 2308858 Maxitransfers

Explained
Product
Money transfers · International money transfer
From
Texas 77075
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Jan 24, 2017Complaint received
  2. Apr 4, 2017Sent to Maxitransfers (70 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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