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Case file

Student loans

Complaint 2331986 Class Financial

Explained
Product
Student loan · Federal student loan servicing
Detail
Can't decrease my monthly payments
From
Pennsylvania 150XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Feb 7, 2017Complaint received
  2. Mar 15, 2017Sent to Class Financial (36 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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