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Mortgages

Complaint 23413243 Johns Creek Mortgage

Explained
Product
Mortgage · FHA mortgage
Detail
Confusing or misleading advertising or marketing
From
Georgia 31069
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 20, 2026Complaint received
  2. Sep 9, 2026Sent to Johns Creek Mortgage (81 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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