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Case file

Prepaid & gift cards

Complaint 2346109 Transcard

Explained
Company
Transcard
Product
Prepaid card · Gift or merchant card
From
New York 144XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Feb 16, 2017Complaint received
  2. Feb 22, 2017Sent to Transcard (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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