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Money transfers & apps

Complaint 23492789 Freedom Mortgage

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Pennsylvania 19140
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 23, 2026Complaint received
  2. Aug 12, 2026Sent to Freedom Mortgage (50 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Freedom Mortgage complaints about other transaction problem

ReceivedAboutIssueStateAnswerOn time
Aug 19, 2024Money transfers & appsOther transaction problemCAExplainedYes
Aug 20, 2021Money transfers & appsOther transaction problemNYExplainedYes
Aug 10, 2021Money transfers & appsOther transaction problemGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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