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Student loans

Complaint 2417153 Doan Solutions

Explained
Product
Student loan · Federal student loan servicing
Detail
Can't get flexible payment options
From
Florida 33578
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Apr 3, 2017Complaint received
  2. Apr 18, 2017Sent to Doan Solutions (15 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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