Complaint 2439368 Citibank

Money back

Company: Citibank
Product: Credit card
Issue: Payoff process
From: Colorado 80222
Filed by: Web
Company's answer: Closed with monetary relief
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 17, 2017Complaint received
Apr 17, 2017Sent to Citibank
AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citibank complaints about payoff process

Received	About	Issue	State	Answer	On time
Apr 19, 2017	Credit cards	Payoff process	KY	Explained	Yes
Apr 17, 2017	Credit cards	Payoff process	KY	Money back	Yes
Apr 14, 2017	Credit cards	Payoff process	NY	Money back	Yes
Apr 12, 2017	Credit cards	Payoff process	MS	Money back	Yes
Mar 31, 2017	Credit cards	Payoff process	CA	Money back	Yes
Mar 28, 2017	Credit cards	Payoff process	NY	Explained	Yes
Mar 20, 2017	Credit cards	Payoff process	FL	Money back	Yes
Mar 6, 2017	Credit cards	Payoff process	PA	Explained	Yes
Mar 4, 2017	Credit cards	Payoff process	MN	Explained	Yes
Feb 28, 2017	Credit cards	Payoff process	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works