Case file
Money transfers & apps
Complaint 24418842 Synchrony
Explained- Product
- Money transfer, virtual currency, or money service · Mobile or digital wallet
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 21, 2026Complaint received
- Jul 21, 2026Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about unauthorized transactions or other transaction problem
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 3, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | NY | Explained | Yes |
| Aug 31, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | FL | Explained | Yes |
| Aug 28, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | SD | Explained | Yes |
| Aug 17, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | OK | Explained | Yes |
| Jul 13, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | PA | Explained | Yes |
| Jul 9, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | TN | Explained | No |
| Jun 25, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | - | Explained | Yes |
| Jun 9, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | MS | In progress | Yes |
| May 27, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | MN | Explained | Yes |
| Apr 27, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | IA | Explained | Yes |
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