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Student loans

Complaint 2445885 Optima Advocates

Explained
Product
Student loan · Federal student loan servicing
Detail
Can't decrease my monthly payments
From
Puerto Rico 00987
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. Apr 21, 2017Complaint received
  2. Nov 6, 2017Sent to Optima Advocates (199 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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