Complaint 25465376 Citibank

Explained

Company: Citibank
Product: Payday loan, title loan, personal loan, or advance loan · Installment loan
Issue: Getting the loan
From: New York 14226
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Aug 17, 2026Complaint received
Aug 17, 2026Sent to Citibank
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about getting the loan

Received	About	Issue	State	Answer	On time
Oct 1, 2026	Payday & personal loans	Getting the loan	OH	Explained	Yes
Sep 29, 2026	Payday & personal loans	Getting the loan	PR	Explained	Yes
Sep 28, 2026	Payday & personal loans	Getting the loan	NY	Explained	Yes
Sep 5, 2026	Payday & personal loans	Getting the loan	MN	Explained	Yes
Aug 25, 2026	Payday & personal loans	Getting the loan	OH	Explained	Yes
Jul 8, 2026	Payday & personal loans	Getting the loan	OH	Explained	Yes
Jun 28, 2026	Payday & personal loans	Getting the loan	PR	Explained	Yes
Jun 27, 2026	Payday & personal loans	Getting the loan	NY	Explained	Yes
May 18, 2026	Payday & personal loans	Getting the loan	NJ	Fixed	Yes
May 5, 2026	Payday & personal loans	Getting the loan	NJ	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works