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Student loans

Complaint 2552164 Pending Company Match

Explained
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
New Jersey 08210
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. May 8, 2017Complaint received
  2. Jun 19, 2017Sent to Pending Company Match (42 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Pending Company Match complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jul 26, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledIDNo timely replyNo
Jun 22, 2017Student loansDealing with your lender or servicerReceived bad information about your loanUTExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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