Case file
Mortgages
Complaint 25845030 BMO Bank
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Payment process
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 25, 2026Complaint received
- Aug 26, 2026Sent to BMO Bank (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BMO Bank complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IN | In progress | Yes |
| Oct 31, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IN | In progress | Yes |
| Oct 23, 2026 | Mortgages | Trouble during payment processFees charged | NE | In progress | Yes |
| Oct 23, 2026 | Mortgages | Trouble during payment processFees charged | NE | In progress | Yes |
| Oct 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IN | Explained | Yes |
| Oct 11, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IL | Explained | Yes |
| Oct 6, 2026 | Mortgages | Trouble during payment processFees charged | AZ | Explained | Yes |
| Oct 4, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NM | Explained | Yes |
| Oct 3, 2026 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Oct 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
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