Case file
Credit cards
Complaint 2638113 Premier Consumer Credit Counseling
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Credit card company won't work with you while you're going through financial hardship
- From
- -
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint is the result of a misunderstanding
- Jul 20, 2017Complaint received
- Jan 22, 2018Sent to Premier Consumer Credit Counseling (186 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.