Credit cards
Struggling to pay your bill
Consumers have filed 7,273 complaints about this, 1,449 in the last 12 months (+22%), against 231 companies. The most complained-about is Capital One. Companies closed 15% of these with relief.
Companies with the most
Last 12 months.
In more detail
By month
By state
Latest complaints about this
| Received | Company | About | Issue | Answer |
|---|---|---|---|---|
| Nov 12, 2026 | Barclays US | Credit cards | Struggling to pay your billProblem lowering your monthly payments | In progress |
| Nov 7, 2026 | CLGF Holdco 1 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Explained |
| Nov 6, 2026 | Navy Federal Credit Union | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | In progress |
| Nov 5, 2026 | Atlanticus | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Money back |
| Nov 4, 2026 | Barclays US | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | In progress |
| Nov 4, 2026 | OneMain Financial | Credit cards | Struggling to pay your billProblem lowering your monthly payments | In progress |
| Nov 3, 2026 | Capital One | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Explained |
| Nov 3, 2026 | Resurgent Capital Services | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Explained |
| Nov 3, 2026 | Barclays US | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Explained |
| Nov 2, 2026 | Wells Fargo | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Explained |
| Nov 1, 2026 | Wells Fargo | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Explained |
| Nov 1, 2026 | OneMain Financial | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | In progress |
| Nov 1, 2026 | American Express | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Explained |
| Nov 1, 2026 | Synchrony | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | In progress |
| Oct 31, 2026 | Continental Finance | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Explained |
Your rights with credit card companies
Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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