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Mortgages

Complaint 27344687 Bank of America

Money back
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Trying to communicate with the company to fix an issue with the application process
From
California 91104
Filed by
Postal mail
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 15, 2026Complaint received
  2. Sep 15, 2026Sent to Bank of America
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Bank of America complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCTIn progressYes
Oct 26, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processPAIn progressYes
Oct 10, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processNJIn progressYes
Oct 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processLAExplainedYes
Sep 21, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsMDIn progressYes
Sep 21, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsKSExplainedYes
Sep 18, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Sep 18, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processALExplainedYes
Sep 16, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsFLExplainedYes
Sep 15, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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