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Student loans

Complaint 2735594 Patrick K Willis

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
Georgia 30123
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Nov 22, 2017Complaint received
  2. Dec 1, 2017Sent to Patrick K Willis (9 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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