Case file
Money transfers & apps
Complaint 27549036 Citibank
Explained- Product
- Money transfer, virtual currency, or money service · International money transfer
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 16, 2026Complaint received
- Sep 17, 2026Sent to Citibank (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about other transaction problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Money transfers & apps | Other transaction problem | - | In progress | Yes |
| Oct 28, 2026 | Money transfers & apps | Other transaction problem | TX | Money back | Yes |
| Oct 28, 2026 | Money transfers & apps | Other transaction problem | MN | Explained | Yes |
| Oct 27, 2026 | Money transfers & apps | Other transaction problem | NY | In progress | Yes |
| Oct 19, 2026 | Money transfers & apps | Other transaction problem | FL | Explained | Yes |
| Oct 17, 2026 | Money transfers & apps | Other transaction problem | KS | Money back | Yes |
| Oct 14, 2026 | Money transfers & apps | Other transaction problem | - | Explained | Yes |
| Oct 6, 2026 | Money transfers & apps | Other transaction problem | NY | Explained | Yes |
| Oct 6, 2026 | Money transfers & apps | Other transaction problem | - | Money back | Yes |
| Oct 5, 2026 | Money transfers & apps | Other transaction problem | NY | Explained | Yes |
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