Case file
Credit cards
Complaint 28177096 Encore Capital
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 24, 2026Complaint received
- Sep 24, 2026Sent to Encore Capital
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Encore Capital complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 13, 2026 | Credit cards | Closing your accountCan't close your account | TX | Explained | Yes |
| Aug 18, 2026 | Credit cards | Closing your accountCompany closed your account | FL | Explained | Yes |
| Jun 23, 2026 | Credit cards | Closing your accountCompany closed your account | GA | Explained | Yes |
| Jun 22, 2026 | Credit cards | Closing your accountCompany closed your account | NJ | Explained | Yes |
| May 24, 2026 | Credit cards | Closing your accountCompany closed your account | CT | Explained | Yes |
| May 8, 2026 | Credit cards | Closing your accountCompany closed your account | HI | Explained | Yes |
| Mar 19, 2026 | Credit cards | Closing your accountCompany closed your account | NC | Explained | Yes |
| Mar 13, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Feb 12, 2026 | Credit cards | Closing your accountCompany closed your account | NY | Explained | Yes |
| Dec 13, 2025 | Credit cards | Closing your accountCan't close your account | OK | Explained | Yes |
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