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Case file

Mortgages

Complaint 28370385 Beacon Financial

Money back
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
Pennsylvania 19107
Filed by
Web · Older American
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 26, 2026Complaint received
  2. Sep 26, 2026Sent to Beacon Financial
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Beacon Financial complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNYExplainedYes
Mar 4, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYMoney backYes
Mar 26, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYExplainedYes
Jul 29, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceUTExplainedYes
Feb 1, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceMAExplainedYes
Sep 27, 2023MortgagesTrouble during payment processPayment processMAExplainedYes
Aug 14, 2023MortgagesTrouble during payment processMAExplainedYes
Sep 22, 2022MortgagesTrouble during payment processCTExplainedYes
Jul 7, 2022MortgagesTrouble during payment processMAExplainedYes
Apr 11, 2022MortgagesTrouble during payment processNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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