Case file
Payday & personal loans
Complaint 28676817 Bank of America
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Detail
- Was not notified of investigation status or results
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 30, 2026Complaint received
- Sep 30, 2026Sent to Bank of America
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Bank of America complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | In progress | Yes |
| Nov 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | In progress | Yes |
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| Nov 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | NY | Explained | Yes |
| Nov 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | SC | In progress | Yes |
| Nov 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | In progress | Yes |
| Nov 3, 2026 | Credit cards | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | CA | In progress | Yes |
| Nov 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | SD | In progress | Yes |
| Nov 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | MI | Explained | Yes |
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