Case file
Mortgages
Complaint 29014507 Bank of Hawaii
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Escrow, taxes, or insurance
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 3, 2026Complaint received
- Oct 4, 2026Sent to Bank of Hawaii (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Bank of Hawaii complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 25, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | Yes |
| Jun 11, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | HI | Explained | Yes |
| Aug 6, 2023 | Mortgages | Trouble during payment process | HI | Explained | Yes |
| Mar 2, 2022 | Mortgages | Trouble during payment process | HI | Explained | Yes |
| Sep 11, 2020 | Mortgages | Trouble during payment process | HI | Money back | Yes |
| Dec 2, 2019 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Jul 5, 2019 | Mortgages | Trouble during payment process | HI | Money back | Yes |
| May 21, 2019 | Mortgages | Trouble during payment process | PA | Explained | Yes |
| Dec 24, 2018 | Mortgages | Trouble during payment process | HI | Money back | Yes |
| Apr 19, 2018 | Mortgages | Trouble during payment process | HI | Explained | Yes |
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