Complaint 2930984 BB&T

Explained

Company: BB&T
Product: Money transfer, virtual currency, or money service · Virtual currency
Issue: Money was not available when promised
From: North Carolina 287XX
Filed by: Web · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jun 8, 2018Complaint received
Jun 8, 2018Sent to BB&T
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BB&T complaints about money was not available when promised

Received	About	Issue	State	Answer	On time
Jan 31, 2020	Money transfers & apps	Money was not available when promised	HI	Explained	Yes
Aug 22, 2018	Money transfers & apps	Money was not available when promised	FL	Explained	Yes
Feb 6, 2018	Money transfers & apps	Money was not available when promised	MD	Explained	Yes
Aug 8, 2017	Money transfers & apps	Money was not available when promised	FL	Explained	Yes
Aug 3, 2017	Money transfers & apps	Money was not available when promised	TX	Explained	Yes
Mar 3, 2017	Money transfers & apps	Money was not available when promised	MD	Explained	Yes
May 4, 2015	Money transfers & apps	Money was not available when promised	NC	Explained	Yes
Feb 14, 2014	Money transfers & apps	Money was not available when promised	FL	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 18 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works