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Mortgages

Complaint 29351186 Priority 1 Lending

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Confusing or misleading advertising or marketing
From
California 95377
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Oct 7, 2026Complaint received
  2. Oct 7, 2026Sent to Priority 1 Lending
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Priority 1 Lending complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Jan 5, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMIExplainedYes
Feb 7, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNMExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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